Q1: What payment methods do you accept?
A: We support multiple payment methods: T/T (Telegraphic Transfer), D/P (Documents against Payment), bank card transfers.
Q2: Can you customize food production lines based on my needs?
A: Absolutely. We provide fully customized solutions tailored to your raw material types, production capacity, and factory layout.
Q3: Do your food machinery comply with international standards?
A: Yes. All our equipment holds ISO 9001 and CE certifications, meeting global food processing safety and quality requirements.
Q4: How long is the delivery time for food production lines?
A: Typically 20-30 working days after payment confirmation (customized lines may take 40-50 days, depending on complexity).
Q5: What after-sales support do you offer?
A: We provide a 1-year full warranty, lifetime spare parts supply, and 24-hour technical response (localized service for overseas clients).