1.What is the ice-making capacity of this machine per cycle?
The capacity varies by model: typical options produce 50–200 kg of ice bricks per cycle (freezing time ranges from 6–12 hours, depending on ambient temperature and ice brick size).
2.Can the size of the ice bricks be customized?
Yes, we offer different mold options to adjust the ice brick dimensions (e.g., length, width, thickness) according to your specific needs.
3.What power supply and water requirements does the machine need?
It generally uses 380V (three-phase) power supply (220V single-phase is available for small models) and requires clean tap water (or filtered water) with stable pressure (0.2–0.4 MPa).
4.How to maintain the machine to ensure long-term use?
Routine maintenance includes: cleaning the water tank and molds after each use, checking the refrigeration system's refrigerant level quarterly, and cleaning the condenser fan filter monthly to ensure heat dissipation efficiency.
5.Does the machine support automatic ice release?
Yes, it is equipped with an automatic ice release function: once the ice bricks are formed, the system will defrost slightly to separate the ice from the mold, then push the ice bricks out automatically.
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