Q: What is the suitable temperature range for the refrigerated display case? How should the temperature be adjusted for different foods?
A: The standard temperature control range is 0–10℃; for beverages and dairy products, it is recommended to adjust to 4–6℃, and for fresh and cooked foods and desserts, it is recommended to adjust to 2–4℃ to ensure freshness without freezing.
Q: Fogging on the display case glass door affects the display effect. How can this be resolved?
A: The door uses double-layered, hollow tempered glass with a built-in anti-fog function. If fogging occurs, check if the door seams are properly sealed, or appropriately increase the internal temperature and decrease the ambient humidity to alleviate the problem.
Q: Can the shelf height be adjusted? What is the load-bearing capacity?
A: The standard configuration includes detachable, dip-coated shelves with adjustable height to accommodate products of different heights. A single shelf can bear a weight of 20–30kg, is sturdy and durable, and is not easily deformed.
Q: The power consumption increases after prolonged use. Is this a malfunction?
A: It is not necessarily a malfunction. Frequent door opening and closing, excessively high ambient temperatures, and aging weatherstripping all increase energy consumption. It is recommended to reduce door opening frequency, regularly clean dust from the condenser, and check and replace aging weatherstripping to restore energy efficiency.
Q: Does the display case need regular defrosting? How does the automatic defrosting function work?
A: Automatic defrosting is supported. No manual operation is required. The equipment will automatically start the defrosting program periodically, and the condensate will evaporate automatically. Simply clean the drip tray periodically to remove residue and keep the bottom of the equipment dry.